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Over 100 healthcare organizations to meet in Abu Dhabi

The Patient experience & Innovation Summit officially supported by the Department of Health Abu Dhabi will stage strategies on delivering an enhanced patient experience.

At the onset of COVID-19 pandemic, healthcare providers across the globe embarked on a journey that was unusual & unknown. Healthcare organizations faced the brunt like never before, Hospitals were suddenly overcrowded and faced a crisis-level shortage of beds and care providers for patients. But what came after this was an intensive, industrywide transformation powered by technology and a dramatic emphasis on patient centric care. 

In lines with vision of the region which aims at optimizing patient experience, improving ease of healthcare services, and enhancing the regions’ status in the global health arena, The Patient Experience and innovation Summit, supported by the Department of Health Abu Dhabi will focus on developing a 360-degree approach to patient engagement and consumer experience – the one that fuels empathy while adopting disruptive innovations. 

Hosted under the theme of ‘Fueling Empathy and Human centric care in the Digital Health Era” the summit will have a renewed focus on how to better anticipate and respond to care expectations & bring to the fore the challenges that lie ahead with a view towards building resilience for the future. Some of the speakers at the event include – 

Dr Amin Hussain Al Amiri Assistant Undersecretary of Health Regulations Sector, Ministry of Health and Prevention, UAE, Aysha Al Mehri Group Chief Nursing Officer, SEHA, UAE, Dr. Tarek Dufan Chief Medical Officer, American Hospital Dubai, UAE, Dr. Fatih Mehmet Gul Chief Executive Officer, Fakeeh University Hospital, UAE, Dr. Rolf Ulrich Hartung Chief Medical Officer, Al Zahra Hospital, UAE, Edward Fraser CEO Advisor, Health Cluster Riyadh 3, Ministry of Health, Saudi Arabia, Dennis Joseph Quality Director, Royale Hayat Hospital, Kuwait , Dr. Mariam H. Fardous, Director of Initiatives & Improvement Unit at Executive Patient Experience Office, Makkah Healthcare Cluster, Saudi Arabia, Dr. Maliha Hashmi Executive Director, Health and Well-Being, Biotech, NEOM, Saudi Arabia, Joe Hazel Chief Operating Officer: Abu Dhabi and Al Ain, Mediclinic, UAE, David Boucher Global Lead for Service Excellence and Patient Experience, Aster DM Healthcare, UAE, Mohammed Rasheed Al Amassi Managing Director UAE, American Accreditation Commission International, UAE, Dr. Fatima Ai Rifai Board Member, Emirates Nursing Association, Dr. Samer Ellahham Director, Accreditation Quality and Patient Safety Institute and Cardiology Consultant HVI, Cleveland Clinic Abu Dhabi, UAE amongst many others. 

“The way we can work on improving patient experience is to focus on – Processes that can be implemented that make a difference, Align people around a culture of service excellence and create an impact on patients that will make them better partners so they can help deliver better care’  emphasized Christine Von Raesfeld, named one of the top 100 Women of Influence by Silicon Valley Business Journal, a member of the 2021 HIMSS Future50, and a MIT Entrepreneurial Challenge finalist with the Neurolink team among other distinctions and one of the keynote speakers at the summit.

Multiple priorities and limited resources may make health care leaders question the value of measuring and improving the patient’s experience, 

‘For many healthcare providers, the pandemic has been the catalyst to make changes that they have been looking to implement for years – technological innovation, virtual and digital interactions, new ways of working and a shift towards focus on patients as consumers. Moving forward, it’s critical to accelerate digitally enabled business models, use technology to innovate products and services, and build new and meaningful ways to interact and the summit is a perfect platform that will continue to equip healthcare providers with an enhanced tool kit of ideas and strategies to build this culture of reliability’ said Baldeep Singh Pahwa, Executive Director, Constellar

The summit will take place live & in-person in Abu Dhabi, UAE on March 15-17, 2021 

For any further information, please contact Soumeelee Bose at [email protected] 

About the organizer: 

Constellar connects a global eco-system of event partners and consumers through a holistic portfolio of intellectual property (IP) in the Meetings, Incentives, Conventions and Exhibitions (MICE) industry.

As Asia’s partner of reference for curating innovative event and venue experiences, Constellar activates impactful networks to bring global markets, businesses and consumers together for sustainable growth. With our expertise and dedication, we are invested in helping you build trusted relationships with stakeholders for the long term and enabling cross-industry collaboration through world-class audience engagement solutions.

Constellar is headquartered in Singapore. Founded in 2021, it brings together decades of experience with an intrepid team of experienced specialists around the world.

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